Frequently Asked Questions
- Show All
- Customization Options
- Order Process and Lead Time
- Pricing & Payement
- Quality and Materials
- Returns and Refund
- Shipping & Delivery
Are your prices competitive for small businesses?
Absolutely! We aim to provide high-quality products at affordable prices to support small and medium-sized businesses.
Do you offer refunds?
Yes, refunds are provided for eligible returns after inspection. Custom orders may have different terms, which we’ll clarify during the order process.
Do you ship internationally?
Yes, we ship worldwide, partnering with reliable carriers to ensure safe and timely delivery.
How can I track my order?
Once your order is shipped, we’ll provide you with a tracking number and details to monitor your shipment.
How do I place an order with you?
You can contact us through our website, email, or WhatsApp to discuss your requirements and confirm the order details.
How do you ensure the quality of the products?
We conduct strict quality checks at every stage of production, from material sourcing to final packaging.
What is your return policy?
We accept returns for defective or incorrect items. Please notify us within 7 days of receiving your order to arrange a return or replacement.
What is your standard lead time for production?
Our lead time is usually 12 days for custom orders, depending on the order size and complexity.